River Hills is now offering telehealth visits!
What is a Telehealth visit?
Telehealth visits are a safe and secure way for you to connect to your provider remotely, via video and audio connection either on your smartphone, tablet or your computer (with audio and video capabilities). “Stop the Spread” of COVID-19 by seeing your provider from the comfort of your home.
Not sure if your visit can be performed via Telehealth?
Many types of visits can be performed using Telehealth. Call our clinic to discuss options with our receptionists. They will give you instructions for your telehealth visit.
Co-pays apply to telehealth visits. Reception staff will discuss payment options with you.
How do I join a Telehealth visit?
On your smartphone, tablet or computer:
Click on the Updox text or email link you receive from our office. No login required. You may be prompted to allow Updox to access your camera and microphone. View the help files below to see compatible phones and browsers. Whether you connect by phone, tablet or your computer, be sure your internet browsers are updated.
On the day of your appointment
- Set aside a secure and private location for your appointment.
- You may also want to wear a headset or headphones. This will help cut down on technical issues like echoes and feedback.
- Be sure your cellphone battery has a full charge or your phone is plugged in.
- You will have the best video/audio results if you have a strong internet connection. If not, you may join the video chat using your cellphone data.
Telehealth Forms & Help Files
Ready to schedule your telehealth appointment? Please call one of our locations listed below.
Call any of our offices 24 hours a day to access Triage nurse.
Llame a cualquiera de nuestras oficina las 24 horas al día para acceder a una enfermera que hace evaluaciones médicas.
201 S Market St P.O. Box 458 Ottumwa, IA 52501
Family Practice / Dental / Behavioral Health: 641-683-5773
Women’s Health & Family Planning: 641-455-5431
RHCHC will not deny any services due to the inability to pay. We offer a sliding fee scale for patients who qualify based on poverty guidelines.
We accept payment from Medicare, Medicaid and most private insurances.
This health center receives HHS funding and has federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.