Billing and Medical Records Office
For questions regarding your bill from River Hills Community Health Center, please contact our Billing Department at 641-684-6896.
Requests to send copies of your medical records to a doctor outside of River Hills Community Health Center, or to any other person, you must sign a release. This release gives us permission to send your records to the specific person you have indicated on the form. A separate release is required for each person you want to receive your records.
Please call 641-684-6896 to set a time to sign your release at our Medical Records Office, located at 116 W Main St, Ottumwa, IA.
Billing and Medical Records Office Hours
Monday 8:00 a.m. – 5:00 p.m.
Tuesday 8:00 a.m. – 5:00 p.m.
Wednesday 8:00 a.m. – 5:00 p.m.
Thursday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 12:00 p.m.
Call any of our offices 24 hours a day to access Triage nurse.
Llame a cualquiera de nuestras oficina las 24 horas al día para acceder a una enfermera que hace evaluaciones médicas.
201 S Market St P.O. Box 458 Ottumwa, IA 52501
Family Practice / Dental / Behavioral Health: 641-683-5773
Women’s Health & Family Planning: 641-455-5431
RHCHC will not deny any services due to the inability to pay. We offer a sliding fee scale for patients who qualify based on poverty guidelines.
We accept payment from Medicare, Medicaid and most private insurances.
This health center receives HHS funding and has federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.